Refund Policy

[All sales are final.]

If we have made any errors to your order (such as a damaged product or an incorrect size shipped), please contact us at businessemail@impressapparel.co with your name and order number so we can best resolve your situation.

If you have ordered a size that does not fit, don't hesitate to contact us immediately and we will amend the situation.  

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at businessemail@impressapparel.co or by using the contact page below. Please note that returns will need to be sent to the following address: 77 Derry Road suite 13 202, Hudson New Hampshire 03051, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at businessemail@impressapparel.co.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Refunds
We will notify you once we’ve received and inspected your exchange, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at businessemail@impressapparel.co.